The Vapour Lounge offers Priority mail at $6.00 per order.
All shipments are insured, for non-delivered, or lost. Orders that show as "delivered" by USPS are not covered by our insurance and The Vapour Lounge will not reship your order.
Shipping Time -- The Vapour Lounge provides fast shipping and you will in most cases receive your order in 2-5 days.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by the Vapour Lounge or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
We will gladly exchange products due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will be accepted for return 15 days from the date of purchase. The Vapour Lounge does not offer refunds. If a product is defective and needs to be exchanged, you the buyer are responsible for return shipping costs.
No refunds or returns on e-juice.
No warrantee on atomizers, cartomizers or clearomizers.
"Warranty” means repair or replacement of defective item. (no refunds)
Replacement parts will not be sent until defective parts are received by us and inspected.
Defective parts must be received in original packaging.